The updated ISO 9001:2015 is the best practice management framework standard and its achievement by forma-care (UK) Limited supports the company’s commitment to providing a high level of customer satisfaction. To abide by the exacting standards of any reputable and independent company, and therefore gain ISO 9001:2015, forma-care had to demonstrate its effective quality management system.
After receiving confirmation of the certification, forma-care Managing Director Wayne Dobson said, “We are thrilled that our consistent efforts have been recognised and we are proud to be an accredited ISO 9001:2015 company. It provides warranted proof that we are devoted to the service we provide and will always strive to deliver excellent quality and value to our customers.”
International Organization for Standardization (ISO) 9001:2015 is the most updated standard of its kind; it prominently focuses on quality management systems and performance while assisting companies in developing a management system that parallels quality with their broader business goals. There is also emphasis on risk-based thinking and accountability in all company processes which improve communications, efficiency and performance.